We recognize the valuable relationship you have with your clients is built upon communication and coordination. Especially when they are requesting your inspectors to arrive at a job site -- receiving the request in a timely manner is critical to keep the project moving on schedule.

To facilitate better communication and coordination between you, your technicians, and your clients, we have increased the communications that are sent when a distribution user schedules an inspection request.

When a request is submitted, an email will go to the requestor as well as any manager on the project. It will be clear to your client that their request has been received but not confirmed. 

To ensure your team has sufficient time to review and approve the request, the system requires at least 2 days’ notice. You will confirm the availability of a technician within Omnant as usual.

If you have more feedback about this feature, please let us know!